ProfileTree One - your Marketing Assistant
Tell us what your marketing problems are - we'll show you how ProfileTree One can resolve them for you
Universal conversations inbox
Bring all your customer messages into one central hub. The ProfileTree One Universal Conversations Inbox consolidates SMS, email, social media DMs, live-chat and chat-widget messages in a single view, meaning you'll never miss a lead or support request.
Key Features
Unified inbox for SMS, email, Facebook, Instagram, live chat and website chat widget
Smart filters to sort by channel, tag or team member
Real-time notifications for high-priority inquiries
Marketing benefits
Boost response rates with faster, organised replies
Enhance customer satisfaction and loyalty through consistent engagement
Improve productivity by reducing context-switching
Social Media Planner
Strategically plan, create, schedule and publish your social posts across multiple networks with our Social Media Planner.
Key Features
Drag-and-drop calendar to map out content weeks in advance
Bulk post import and auto-publishing to Facebook, Instagram, LinkedIn and Twitter
Post templates and placeholders for campaigns
Marketing benefits
Maintain a consistent brand presence without manual effort
Increase organic reach with optimised posting times
Align social campaigns with promotions, events and SEO strategy
Social Automation
Automate routine social interactions and engage followers with timely, personalised messages.
Key Features
Auto-responders for comments, mentions and direct messages
Drip-campaign triggers based on engagement behaviours
Hashtag monitoring and automated tagging
Marketing benefits
Scale social interactions without extra headcount
Nurture prospects via social touchpoints, driving website traffic
Protect brand reputation with instant moderation
Review Management
Monitor and respond to customer Google reviews from one dashboard.
Key Features
Central review feed with star-rating filters
One-click “thank you” or complaint responses
Review request campaigns via SMS or email
Marketing benefits
Protect and improve your online reputation
Drive more 5-star reviews with timely requests
Influence local SEO with higher star-ratings
Reviews AI: Suggestive & AutoPilot
Harness AI to supercharge your review strategy, either by suggesting response drafts or fully automating replies.
Key Features
AI-generated response drafts tailored to sentiment
AutoPilot mode for hands-off review engagement
Sentiment analysis and alerting for negative feedback
Marketing benefits
Increase positive reviews by engaging every customer
Save hours on manual review responses
Mitigate negative experiences before they escalate
Conversation AI / AI Employee
Deploy an always-on AI staff member that handles routine queries and tasks, so that your human team can focus on high-value work.
Key Features
Natural-language understanding for nuanced customer enquiries
Customisable “AI Employee” persona reflecting your brand tone
Escalation to live agents for complex issues
Marketing benefits
Reduce support costs by deflecting up to 70% of FAQs
Deliver 24/7 customer service without hiring extra staff
Build trust with instant, accurate AI-driven replies
AI Suggestions for Post Content (Text & Images)
Never face writer’s block again: our AI generates compelling text and eye-catching image ideas tailored to your audience.
Key Features
Automated text prompts optimised for engagement and keywords
AI-driven image concepts and layout suggestions
Integration with your Social Media Planner for one-click insertion
Marketing benefits
Save hours on content creation
Improve post performance with data-backed suggestions
Consistently produce SEO-rich content
Workflow AI Helper
Streamline your marketing and sales processes with smart, automated workflows. Our Workflow AI Helper uses AI to suggest optimisations and trigger actions.
Key Features
Pre-built workflow templates for lead nurturing, cart abandonment and re-engagement
AI recommendations for branching logic and timing
One-click deployment and analytics
Marketing benefits
Accelerate lead qualification and conversion rates
Reduce manual administration by automating follow-ups
Continuously optimise workflows with AI insights
AI Conversation Bot
Deliver intelligent, multi-purpose chatbots across all channels:
General Q&A & FAQs
Appointment Booking
Reply to Facebook, Instagram, SMS, Chat Widget & Live Chat
Key Features
Pre-trained knowledge base for instant FAQ resolution
Calendar integration for seamless appointment scheduling
Channel-agnostic deployment—one bot, endless reach
Marketing benefits
Increase bookings by up to 30% with 24/7 scheduling
Enhance customer satisfaction with consistent, accurate answers
Reduce no-shows with automated reminders
Replies to Chat Widget [SMS Chat] & Live Chat
Ensure every website visitor and SMS user receives a timely and personalised reply.
Key Features
Instant response templates triggered by keywords
Operator hand-off for complex enquiries
Emoji and rich-media support
Marketing benefits
Capture more leads from your website and SMS campaigns
Provide a seamless, conversational brand experience
Reduce drop-off rates with instant engagement
Websites
Professional, responsive websites designed to convert visitors into customers.
Key Features
Customisable templates optimised for SEO and conversion
Mobile-first design and fast loading times
Built-in forms, CTAs and analytics integration
Marketing benefits
Enhance brand credibility with a modern web presence
Improve search rankings with on-page SEO best practices
Maximise lead generation with clear conversion paths
WordPress Hosting
Fast, secure and managed WordPress hosting tailored for growing businesses.
Key Features
One-click WordPress install and updates
Automatic backups and malware scanning
SSL certificates, CDN integration and staging environments
Marketing benefits
Keep your site secure and online 24/7
Reduce maintenance overhead with fully managed hosting
Ensure fast page-speed for better user experience and SEO
